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Body Shop Estimator - Hammond, Louisiana, United States

  • Automotive, Body Shop Estimator, Body Shop, Service Advisor
  • Hammond, Louisiana, United States
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job description

Body Shop Estimator 

Greet customers and quickly assess their needs understanding the difficulty of their situation.

Customer service is a top priority; it’s our job to turn that difficult situation around.

Work with customer to complete an accurate estimate according to appropriate Insurance Company.

The estimator follows the job through the entire process from initial greeting and handling all insurance related communications, overseeing parts ordering, keeps customer updated through the process and quality controls the vehicle through repairs to the final delivery.

 

Body Shop Estimator - Job Responsibilities:

  • Schedules appointments with customer
  • Works with customer and Body Shop Technician to identify required repair work
  • Offers additional services and repairs
  • Computes cost of replacement parts and labor to restore vehicle to condition specified by customer
  • Dispatches and maintains an organized workload
  • Enters itemized estimate on repair order and explains estimate to customer
  • Keeps customer informed and updated throughout the repairs
  • Maintains Customer Satisfaction score at or above designated standards
  • Must be familiar with and able to adhere to various insurance guidelines
  • Other duties may be assigned

job requirement

 

Body Shop Estimator - Requirements:

  • Will train the right person!
  • Body Shop experience is preferred
  • Estimator experience is a plus
  • Income level is competitive and based on experience
  • Valid Driver’s license
  • Positive attitude and attention to detail
  • Organizational skills, basic computer and office skills
  • Must have excellent phone and people skills

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Love To Talk With You!

 

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Parts Counter Person - Hammond, Louisiana, United States

  • Automotive, Parts Counter Person, Parts Puller, Parts Sales, Parts dept
  • Hammond, Louisiana, United States
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job description

Parts Advisor Parts Counter Person 

Our Dealerships seeks a full time, motivated, Parts Counter Person to enhance our service team!

-    Do you thrive in a fast-paced environment where you have unlimited career potential?

-    Are you an enthusiastic individual who wants to work for a mission driven company?

-    Do you have a desire to Succeed!

Then our Company is the right fit for you!   We are seeking a Parts Advisor to join our professional team.

Parts Advisor Duties Include but are not limited to:

  • Order, receive, and bill all parts
  • Maintain proper storage of parts
  • Stock shelves
  • Assist retail customers and technicians, including answering phones
  • Assist with parts inventory management through bin counts and record keeping
  • Pick-up and delivery of parts
  • Keep department and work area orderly, neat, and clean
  • Maintain a superior level of customer service
  • Other duties as directed by management

job requirement

Automotive Parts Counter Qualifications:

  • Must be a customer-oriented, self-motivated team player
  • One to two years of prior automotive parts experience is required, either from a retail parts outlet or a dealership setting.
  • Must be computer literate
  • High School Diploma or GED required
  • Must be available to work a flexible schedule that will include some evenings and Saturdays
  • Must have a valid driver's license and few to no points on driving record.

Benefits Include: 

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.

Our team members also enjoy a comprehensive benefits program including:

Medical, Employee discounts on vehicle purchases, parts and service Paid-time-off

Comprehensive employee recognition programs.

Continued training through the manufacturer.

Opportunities for career advancement. 

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Love To Talk With You!

Apply By Clicking The "Apply Now" Button 

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Receptionist Cashier - Hammond, Louisiana, United States

  • Admin-Clerical, Automotive, Cashier, Customer Service, Receptionist
  • Hammond, Louisiana, United States
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job description

The Receptionist is expected to:

  • Protect the legal, financial and moral well being of the dealership;
  • Ensure all calls and customers are greeted in a timely and welcoming fashion to initiate positive visits;
  • Accurately file receipts and permits to maintain an accurate record keeping process to ensure quick data retrieval;
  • Be a teacher to support the efforts of other employees to be successful; Seek ways to improve business operations efficiencies and customer service.

Primary Duties:

  • Ensure maximum productivity, customer service and cost control.
  • Achieve customer service satisfaction standards while facilitating incoming calls and traffic.
  • Effectively greets, communicates and guides customers to appropriate departments for assistance.
  • Accurately review receipt of money and permits to ensure consistent tracking methods are utilized.
  • Reports to work on time and maintains a reliable work schedule which fosters a dependable environment for customers and team members.
  • Effectively communicate with and perform all job duties requested by management.
  • Perform all other job duties as requested by management.
  • Operate with integrity.
  • Demand the highest ethical standards from self and others
  • Set an example of good attitude and professionalism, including a neat, orderly and safe work environment.
  • Communicate and help resolve customer complaints and adjustments.

job requirement

Job Qualifications:

  • High school diploma or the equivalent, preferred.
  • One year of reception experience in a retail facility is desirable.
  • Working knowledge of Outlook and Microsoft Office applications.
  • One year of customer service experience.
  • Professional communication skills.

PHYSICAL REQUIREMENTS:

  • Work performed in a dealership administrative setting due to necessity to welcome dealership customers and guests in person.
  • While performing the duties of this job, the employee is exposed to weather conditions precedent at that time.
  • Regularly required to sit, stand, talk, hear, use hands and fingers and move about facilities.
  • Required to lift up to 10 pounds.
  • Required vision include the ability to adjust focus.
  • Required to operate equipment in a safe manner at all times.
  • Perform other duties as required.

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

Leadership- the individual demonstrates ethical and followership behaviors which promotes our dealership standards resulting in a cohesive and effective team.

Compliance -- the individual understands and adheres to all Company standards, state and federal laws and regulations as well as product pricing guidelines of all lenders, agencies or business partners.

Customer Service--the individual understands his/her role in providing excellent customer service through the defined processes which promote efficiencies, fairness and cost effectiveness.

Ethics/Integrity -- the individual represents tour dealership by conducting his/her self in a professional and courteous business manner that demonstrates integrity and avoids the actual or perception of a conflict of interest.

Oral Communication--the individual clearly identifies and professionally expresses issues in positive or negative situations.

Planning/Organizing--the individual prioritizes and plans work activities and uses time efficiently.

Quality--the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.

Dependability--the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.

Safety and Security--the individual observes safety and security procedures and uses equipment and materials properly.

Benefits Include: 

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.

Our team members also enjoy a comprehensive benefits program including:

Medical, Employee discounts on vehicle purchases, parts and service Paid-time-off

Comprehensive employee recognition programs.

Continued training through the manufacturer.

Opportunities for career advancement. 

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Love To Talk With You!

Apply By Clicking The "Apply Now" Button 

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Automotive Dealership Photographer - Hammond, Louisiana, United States

  • Automotive, Inventory, Photographer
  • Hammond, Louisiana, United States
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job description

Automotive Dealership Photographer

The photographer is primarily responsible for smooth, efficient and timely execution of photography for the dealership’s inventory and any other dealership photographic needs as well assisting with creative efforts within the dealership. Photographer’s responsibilities are to upload photos, in a specific order, onto our website and other third party websites. He/She will also be responsible for photo and video editing.

Essential Duties and Responsibilities include but are not limited to the following. Other duties may be assigned.

  • Coordinate and execute all inventory and overall dealership photography in a professional manner.
  • Insure that the overall quality of the photographs taken meet the highest level of customer expectations. The photographs should be visually appealing to every prospect and provide a “like new” experience.
  • Inventory Photos need to be professionally edited, resized with text added as needed and posted to the appropriate sites within three days of the vehicle being ready for the photographer.
  • Selects and assembles equipment according to subject material, anticipated conditions, and knowledge of function and limitations of various types of cameras, lenses, films, and accessories.
  • The provided equipment should be handled and kept in a professional manner. The equipment provided needs to remain on dealership property unless prior authorization is given by managerial staff.
  • Designs, builds, arranges, or secures properties and settings to be used as background for subject material and Internet posting.
  • Updates Internet templates offline and online to create and maintain unique ads for vehicles and specials.
  • Photographer will regularly be outside and will be required to move vehicles. Some vehicles may require light cleaning prior to being photographed.
  • Be an active participant in the effort to continually refine our operations so that our store is always seen and experienced as a “World Class” business by our internal/external customers and the manufacturer we represent.
  • Passionately apply Our Values in all day-to-day activities.
  • Maintain a perfectly clean and clutter free work area

 

 

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.

Our team members also enjoy a comprehensive benefits program including:

Medical, dental, vision

Employee discounts on vehicle purchases, parts and service

Paid-time-off

Comprehensive employee recognition programs.

Continued training through the manufacturer.

Opportunities for career advancement. 

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Love To Talk With You!

Apply By Clicking The "Apply Now" Button 

 

 

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Automotive Detailer - Hammond, Louisiana, United States

  • Automotive, Detail, Lot Attendant, Porter
  • Hammond, Louisiana, United States
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job description

Automotive Detail Lot Attendant 

If you're serious about your career, then rest assured you've come to the right place.

You'll find the opportunities, resources, and support you need to grow and develop professionally.

We are committed to your success and invested in your future.

A Detail/Lot Technician is responsible for maintaining the cleanliness of company and or customer vehicles.

This will include the ability to wash vehicles using high pressure wash equipment, wax vehicles with power equipment and maintaining the cleanliness of all vehicle inventory on the dealership property.

Report to both the Sales and Service Managers for direction and instruction.

DUTIES AND RESPONSIBILITIES:

• Wash and Wax vehicles (cars and trucks) in a timely manner as determined by managers requests.

• Perform work as outlined by immediate superiors with efficiency and accuracy, in accordance with dealership standards.

• Be sure all keys to vehicles are tagged and descriptions match the vehicles.

• Examine the vehicle to determine if additional safety or service work is required.

• Advise service advisor or sales manager immediately if additional work is needed.

• Keep in mind that customer’ vehicles should not be used for personal errands.

• Supervise work of any apprentice technicians as assigned.

• Keep shop area neat and clean and be able to account for all dealership-owned tools at all times.

• Understand and follow federal, state and local regulations, such as those governing disposal of hazardous wastes.

job requirement

QUALIFICATIONS:

• Prior detail technician experience would be preferred but not a necessity, training will be provided.

• High school diploma or the equivalent.

• Ability to read and comprehend job-related instructions and information whether electronic or paper-based.

• Excellent manual dexterity skills as well as and an eye for detail.

• Good judgment.

• Valid driver’s license and a good driving record.

WORKING CONDITIONS:

Detail/Lot technicians generally work a 40-hour, five-day week with occasional overtime required and a rotational Saturday shift.

Not all positions are full time positions, schedules will be coordinated by the responsible manager.

They work indoors and outdoors in all seasons in a moist environment.

Although most shops are well ventilated, the work involves exposure to dust, exhaust fumes, and other hazardous and nonhazardous materials.

May be required to lift parts and equipment weighing up to 50 pounds several times during each shift.

They will also stoop, kneel, crouch, crawl, reach, handle and feel.

They will use hand and power tools.

The Technician will be required to wear a dealership uniform at all times.

COMPENSATION:

Wage to be determined according to prior skills and whether the position is determined to be a full or part time status.

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Love To Talk With You!

Apply By Clicking The "Apply Now" Button 

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Service Greeter - Hammond, Louisiana, United States

  • Automotive, Greeter
  • Hammond, Louisiana, United States
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job description

Automotive Service Greeter Porter 

If you're serious about your career, then rest assured you've come to the right place.

You'll find the opportunities, resources, and support you need to grow and develop professionally.

We are committed to your success and invested in your future.

The Service Greeter/Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility and increase customer convenience and maintaining an orderly service parking area.

Duties and Responsibilities:

• Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location

• Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around)

• Controls service traffic flow, parking and assist with loaner vehicles as needed. Parks vehicles after they have been written up

• Drive safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation

• Retrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business

• Install disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service

• Deliver the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot

• Maintains a clean and safe service drive area, free of trash, water, leaves and dirt.

• Drives vehicles to and from service lane, service stalls, and parking lot as needed.

• Makes key tags for vehicles

• Maintains a professional appearance

• Performs other duties as assigned

• Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

job requirement

Qualifications:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• The requirements listed are representative of the knowledge, skill, and/or ability required.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• All applicants must be authorized to work in the "USA"

• All applicants must perform duties and responsibilities in a safe manner

• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license It's time to make the most important move of your career.

From our cooperative, team-based approach, it's easy to see the difference.

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Love To Talk With You!

Apply By Clicking The "Apply Now" Button 

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Sales Consultant - Hammond, Louisiana, United States

  • Automotive, Sales Associate, Sales Representative, Sales, Salesperson
  • Hammond, Louisiana, United States
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job description

Automotive Sales Consultant 

So, you want to sell automobiles that are known for their quality, reliability and beauty? You've come to the right place. We're looking for sales professionals to sell cars in our dealership. If you believe being a Sales Consultant is a true craft -- one built on charisma, communication and thorough product knowledge (we'll happily teach you everything you need to know) -- we want to talk to you!

As a Sales Consultant at our dealership, you’ll be responsible for managing all sales activities.  From generating and managing sales leads, you’ll be instrumental in helping our team continue our success.
 
Join Our Team!
 
Responsibilities:
Greets customer on sales floor and performs a needs analysis including make, type, and features of vehicle desired.  
Explains features and demonstrates operation of vehicle in showroom or on road.  
Researches availability of models and optional equipment using computer database.  
Works with Sales and F&I Managers and negotiates sales price, including tax, trade-in allowance, license fee, and discount, and requirements for financing or lease payment of vehicle.  
Walks the lot and visually inspects inventory.  
Completes all paperwork and arranges for delivery and registration of vehicle.  
Delivers and familiarizes the customer with vehicle.  
Attends/completes required training and department meetings.  
Regular and predictable attendance.

job requirement

Abillity to Speak a second language preferred
One year of related experience and/or training; or equivalent combination of education and experience.
Sales skills, great communication, and excellent customer service skills are a must.
Organization and thorough follow-up skills are necessary for staying in touch with the client prior to and after the sale.
Current valid driver’s license is required for all employees.
Mathematical skills including, add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.  

Benefits Include: 

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.

Our team members also enjoy a comprehensive benefits program including:

Medical, Employee discounts on vehicle purchases, parts and service Paid-time-off

Comprehensive employee recognition programs.

Continued training through the manufacturer.

Opportunities for career advancement. 

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Love To Talk With You!

Apply By Clicking The "Apply Now" Button 

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Automotive Porter - Hammond, Louisiana, United States

  • Automotive, Lot Attendant, Porter
  • Hammond, Louisiana, United States
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job description

Automotive Porter Lot Attendant

The Automotive Porter Lot Attendant is responsible for performing a variety of duties as it relates to the maintenance and service of vehicles. This position interacts daily with the Product Specialist, Service Managers, Sales Managers, support staff and customers, just to name a few. The goal of a Porter Lot Attendant is to ensure that our customer is 100% happy with the delivery of their car. Responsibilities of the Porter Lot Attendant:

  • Leading yourself and the team in a way that supports our Company Vision and Mission
  • Remove vehicle protective coverings and ID tags prior to returning completed vehicle to customer 
  • Inspect vehicles for stains, debris and damages before returning the vehicle to the customer, and report any damage immediately 
  • Clean interior and exterior of new and used vehicles 
  • Keep vehicle lot neat and orderly, moving units as directed and in accordance with dealership display standards 
  • Pick up vehicles from and deliver vehicles to storage 
  • Test batteries of customer vehicles in service drive 
  • Maintains building and ground as needed 
  • Assist with shop clean-up and deliveries when needed 

 

job requirement

Skills/Requirements:

  • High School Diploma or equivalent
  • Ability to handle machinery safely  
  • Ability to drive manual transmission vehicles 
  • Demonstrated customer service skills 
  • Must have a valid driver’s license
  • Ability to operate an automobile 

Qualifications:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• The requirements listed are representative of the knowledge, skill, and/or ability required.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• All applicants must be authorized to work in the "USA"

• All applicants must perform duties and responsibilities in a safe manner

• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license It's time to make the most important move of your career.

From our cooperative, team-based approach, it's easy to see the difference.

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Love To Talk With You!

Apply By Clicking The "Apply Now" Button 

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Service Advisor - Hammond, Louisiana, United States

  • Automotive Service Advisor, Automotive, Service Advisor, Service Writer
  • Hammond, Louisiana, United States
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job description

Automotive Service Advisor 

If you believe Customer Service  is a true craft -- one built on charisma, communication and thorough product knowledge - we want to talk to you!

As a Service Advisor you will be responsible to meet and greet service customers promptly in a professional and courteous manner.
Inspect vehicle and refer to service history to accurately identify and verify customer’s service needs.
Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements. 
Provide accurate cost and time of completion estimates for the services recommended, communicate and get proper authorization from customers.
Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services.
Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines.
Confirm service appointments by telephone the day before the customer is scheduled to arrive and conduct post-repair follow up.
Inspect vehicles prior to each customer delivery to ensure vehicles services and/or repairs are performed correctly and communicate the results with the customer.
Meet requirements of the state and federal law for automobile repair and consumer protection.
Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.

job requirement

Two or more years of previous experience as a service advisor.
High school diploma or equivalent.
Valid driver license in the state that you will work and a good driving record.
Great attitude with high-energy personality.
Excellent customer service skills.
Professional appearance and work ethic.
Ability to work well in a process driven environment.
Outstanding communication skills in both verbal and written.

Benefits include a lucrative compensation plan, paid time off, medical, and employee vehicle purchase program.
 

Its Time To Make The Most Important Move Of Your Career!

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Really Like To Hear From You!

Apply By Clicking The "Apply Now" Button 

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Lube Technician - Hammond, Louisiana, United States

  • Auto Mechanic, Automotive Technician, Express Lane Technician, Lube Technician, Service Technician
  • Hammond, Louisiana, United States
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job description

The Lube Technician is expected to:

  • Protect the legal, financial and moral well-being of the dealership;
  • Perform lube, oil, filter and multipoint service for customer vehicles;
  • Be a teacher to support the efforts of other employees to be successful.
  • Seek ways to improve business operations efficiencies and customer service.

    Primary Duties:

    1. Ensure maximum productivity, customer service and cost control.

    • Perform all lube, oil, filter and multi-point inspection processes to ensure proper diagnoses.
    • Assess any supplemental vehicle needs.
    • Perform quality service at all times and notify management of any substandard processes, parts or procedures.
    • Maintain clean vehicles during all servicing and repairs.
    • Achieve customer service satisfaction through prompt and accurate service and communication.
    • Maintain a clean and safe work environment at all times and adhere to all OSHA/EPA requirements.
    • Perform all job duties requested by management.

    2. Operate with integrity:

    • Demand the highest ethical standards from self and others.
    • Set an example of positive attitude and professionalism, including a neat, orderly and safe work environment.
    • Set an example of outstanding attendance, positive attitude, professionalism, including orderly and safe work environment.
    • Maintain a neat, orderly and safe work environment

job requirement

Job Qualifications:

  • High school diploma or the equivalent recommended but not required.
  • One year experience as a technician's assistant or apprentice.
  • Maintain valid driver's license and MVR within company policy requirements.
  • Local state inspection license preferred

    Physical Requirements:

    • Work performed in shop setting
    • While performing the duties of this job, the employee is exposed to weather conditions precedent at that time.
    • Exposure to shop environment such as noise, dust, odors and fumes, chemicals and adhesives.
    • Required to lift up to a minimum of 100 lbs.
    • Regularly required to sit, stand, bend, reach, talk, hear, use hands and fingers, handle or operate objects, tools or controls.
    • Occasionally required to stoop, kneel or crouch.
    • Required vision include close vision, distance vision, peripheral vision and the ability to adjust focus.
    • Required to operate equipment and move vehicles in a safe manner at all times.

    To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position:

  • Leadership- the individual demonstrates ethical and followership behaviors which promotes our company standards resulting in a cohesive and effective team.
  • Compliance- the individual understands and adheres to all Company standards, state and federal laws and regulations as well as product pricing guidelines of all lenders, agencies or business partners.
  • Customer Service- the individual understands his/her role in providing excellent customer service through the defined processes which promote efficiencies, fairness and cost effectiveness.
  • Ethics/Integrity- the individual represents the dealership by conducting his/her self in a professional and courteous business manner that demonstrates integrity and avoids the actual or perception of a conflict of interest.
  • Oral Communication- the individual clearly identifies and professionally expresses issues in positive or negative situations.
  • Planning/Organizing- the individual prioritizes and plans work activities and uses time efficiently.
  • Quality- the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
  • Dependability- the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
  • Safety and Security- the individual observes safety and security procedures and uses equipment and materials properly.

Benefits Include: 

Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.

Our team members also enjoy a comprehensive benefits program including:

Medical, Employee discounts on vehicle purchases, parts and service Paid-time-off

Comprehensive employee recognition programs.

Continued training through the manufacturer.

Opportunities for career advancement. 

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.

Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

We Would Love To Talk With You!

Apply By Clicking The "Apply Now" Button 

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Service Technician - Hammond, Louisiana, United States

  • Auto Mechanic, Auto Technician, Automotive Technician, Automotive, Service Technician
  • Hammond, Louisiana, United States
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job description

Automotive Service Technician

Customer satisfaction is a result of your personal work habits and ethics and is of utmost importance as part of your job function.

The Service Technician is also responsible for setting goals for personal service improvement, and monitor progress against customer satisfaction index numbers and production numbers as provided by the Service Manager. 

Responsibilities:
 

Primary Responsibilities:
o Correctly troubleshoot customer concerns using the latest administrative and technical tools provided
o Ensure that common courtesy is shown toward all customers you come into contact with
o While in the vicinity of the Service Drive, act as a secondary customer greeter to customers that have not yet been acknowledged
o Keep up to date with all technical publications, Service Comm, and Asist terminal operations
o Make every reasonable effort to ensure safe and honorable vehicle service is delivered as promised the first time
o Address all original customer concerns before moving onto additional sales 
o Inspect every vehicle for additional sales opportunities ensuring that the vehicle is being maintained to the local area and factory recommendation
o Ensure the customers vehicle is returned as clean, or cleaner than when it arrived
o Participate in any Factory, or in-house sponsored training programs offered to you
o Complete all paperwork completely and correctly, then ensure all required shop forms are attached to the RO hard copy
o Perform any other duties assigned by the Service Manager, ASM or Group Leader
o Always come to work on time, ready to work, and in a clean uniform

job requirement

Ideal candidates will have:
Experience in performing warranty and non-warranty inspections, diagnostic, maintenance, and repair service on various vehicle makes and models.
Proven track record of achieving or over-achieving goals
Outstanding communication skills
Professional appearance and work ethic
Great attitude with a high-energy personality
Superior customer service skills
Ability to read and comprehend instructions
Ability to exercise good judgement
Valid State drivers license and good driving record

Required Education:
High school diploma or equivalent
Must have technical aptitude displayed by ASE certification
Technical or trade school degree preferred

Compensation:
We offer competitive pay, health, paid vacation, paid holidays, and a professional work environment.

Become a member of a winning team that offers growth opportunity, excellent earning potential and leadership that appreciates your drive, skills and ability.

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

Its Time To Make The Most Important Move Of Your Career!

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