Receptionist Cashier

About Ross Downing Chevrolet

Ross Downing Chevrolet is a reputable automotive dealership committed to providing excellent customer service and a positive work environment. We offer competitive compensation, comprehensive benefits, and opportunities for professional growth.

Job Details

• Location: Hammond, LA 70403
• Job Type: Full Time
• Salary: [Salary will appear here if any]

Job Description

As a Receptionist Cashier at Ross Downing Chevrolet, you will play a crucial role in ensuring the smooth operation of our dealership's front office and providing outstanding customer service.

Key Responsibilities

• Protect the legal, financial, and moral integrity of the dealership.
• Greet customers and respond to phone inquiries promptly and courteously.
• File receipts and permits accurately to maintain organized records for efficient data retrieval.
• Support fellow employees by sharing knowledge and seeking ways to improve operational efficiency.
• Maintain customer service satisfaction by guiding customers to the appropriate departments.
• Review and track receipt of money and permits consistently and accurately.
• Communicate effectively with management and adhere to all job duties assigned.
• Uphold the highest ethical standards and operate with integrity.
• Maintain a neat, orderly, and safe work environment demonstrating professionalism.
• Assist in resolving customer complaints and adjustments professionally.
• Report to work punctually and maintain a reliable work schedule.

Work Environment

This role is based in a dealership administrative setting which requires welcoming customers in person. The position involves sitting, standing, talking, hearing, and moving around the facility. Occasional exposure to weather while performing duties is possible.

Job Qualifications

• High school diploma or equivalent preferred.
• At least one year of reception experience in a retail or dealership setting is desirable.
• Proficiency in Microsoft Outlook and Microsoft Office applications.
• Minimum of one year of customer service experience.
• Strong professional communication skills.

Physical Requirements

• Ability to sit, stand, talk, hear, and move around the facility regularly.
• Ability to lift objects up to 10 pounds safely.
• Vision ability to adjust focus as needed.
• Operate equipment safely and responsibly.

Competencies

• Leadership: Demonstrate ethical behavior promoting dealership standards and teamwork.
• Compliance: Adhere to company policies, laws, and regulations.
• Customer Service: Provide excellent service efficiently and fairly.
• Ethics and Integrity: Conduct business professionally and avoid conflicts of interest.
• Oral Communication: Express issues clearly and professionally.
• Planning and Organizing: Prioritize work effectively and manage time well.
• Quality: Ensure accuracy and monitor own work thoroughly.
• Dependability: Maintain consistent attendance and respond well to management.
• Safety and Security: Follow all safety procedures and use materials appropriately.

WHAT WE OFFER:

• Tremendous product & inventory
• Ongoing company-wide training
• Strong company reputation
• Growth opportunities
• Professional, enthusiastic & supportive working environment

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug-free workplace.

We Would Really Like To Hear From You!