Body Shop Estimator

About Ross Downing Chevrolet

Ross Downing Chevrolet is a leading automotive dealership committed to providing exceptional service and quality. We are currently seeking a dedicated Body Shop Estimator to join our team in Hammond, Louisiana.

Job Details

• Salary: Competitive, based on experience
• Job Type: Full Time
• Location: Hammond, LA 70403

Position Summary

As a Body Shop Estimator, you will be the first point of contact for customers needing vehicle repair estimates. Your role includes providing excellent customer service, accurately estimating repair costs in line with insurance guidelines, and managing the repair process from start to finish. You will work closely with customers, technicians, and insurance companies to ensure repairs meet quality standards and customer expectations.

Responsibilities

• Greet customers and assess their repair needs with empathy and professionalism
• Schedule appointments and coordinate with customers and Body Shop Technicians to identify necessary repairs
• Prepare accurate and detailed repair estimates including parts and labor costs
• Adhere to insurance company guidelines when preparing estimates and handling communications
• Maintain organized workloads and dispatch repair orders efficiently
• Explain estimates clearly to customers and keep them informed throughout the repair process
• Perform quality control checks on repaired vehicles before delivery
• Maintain customer satisfaction scores at or above company standards
• Perform other duties as assigned

Qualifications

• Willingness to learn; training provided for the right candidate
• Previous Body Shop experience preferred
• Estimator experience is an advantage
• Valid driver’s license required
• Positive attitude with strong attention to detail
• Good organizational, basic computer, and office skills
• Excellent phone and interpersonal communication skills

Ross Downing Chevrolet is an Equal Opportunity Employer and maintains a drug-free workplace.

WHAT WE OFFER:

• Tremendous product & inventory
• Ongoing company-wide training
• Strong company reputation
• Growth opportunities
• Professional, enthusiastic & supportive working environment

When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug-free workplace.

We Would Really Like To Hear From You!